Terms and Conditions

Effective Date: November 16, 2025

Welcome to the Sean Schuster Fine Art Gallery website (“we,” “our,” “us”).

By accessing or using seanschuster.com (the “Website”), you agree to the following Terms & Conditions.

If you do not agree, please discontinue use of the Website.

These Terms apply to your use of:

  • the Website
  • the purchase of artwork
  • your “My Account” dashboard
  • all related services offered through the site

1. Website Use & Acceptance of Terms

By using the Website, you confirm that you:

  • are at least 18 years old

  • agree to comply with these Terms

  • will use the Website only for lawful purposes

  • will not interfere with its functionality or security

We may update these Terms at any time. Continued use after updates constitutes acceptance.

2. Intellectual Property

All artwork, images, videos, text, titles, content, branding, and layout on this Website are the exclusive intellectual property of Sean Schuster.

You may not:

  • reproduce

  • screenshot

  • download

  • scan

  • crop

  • modify

  • redistribute

  • use for AI training or machine-learning models

  • or otherwise display any images without written permission.

Unauthorized use will result in legal action.

3. Product Information & Accuracy

We make reasonable efforts to ensure accuracy in artwork details, sizing, pricing, and availability.

However, you acknowledge that:

  • colours vary by monitor

  • sizes are approximate

  • information may be updated without notice

We reserve the right to make corrections at any time.

4. Ordering & Payment

By submitting an order, you confirm that:

  • your information is complete and accurate

  • you are authorized to use the provided payment method

  • full payment is required before production begins

Special requests or framing choices may impact production time and cost.

5. Production & Lead Times

All artwork is handcrafted to order using museum-grade materials.

Typical timelines:

  • Standard acrylic artworks: 5–8 weeks

  • Signature framing or linen liners: may increase production time

We are not responsible for delays caused by suppliers, shipping carriers, or events outside our control, but we will communicate major changes.

6. Shipping & Delivery

We ship locally, nationally, and internationally.

By purchasing, you acknowledge that:

  • delivery estimates are not guaranteed

  • delays by carriers are outside our control

  • international customers are responsible for customs duties or import taxes

All artwork ships insured.

If artwork arrives damaged, you must notify us within 48 hours with photos of:

  • exterior packaging

  • interior packaging

  • damage to the artwork

This allows us to process an insurance claim efficiently.

7. Returns, Exchanges & Lifetime Warranty

Because each artwork is custom-made to order, all sales are final.

We offer a Lifetime Warranty covering manufacturing defects.

This warranty does not cover:

  • accidental damage

  • misuse

  • improper hanging

  • exposure to moisture or extreme temperatures

  • fading caused by direct sunlight

For full details, please review our Lifetime Warranty & Exchange Policy.

8. Privacy & Data Use

We collect personal information to:

  • process orders

  • provide customer support

  • improve the Website

  • provide marketing (with consent)

We do not sell personal data under any circumstances.

See our Privacy Policy for full details.

9. My Account Terms

These terms apply to users who create a “My Account” profile on the Website.

9.1 Account Setup & Acceptance

When creating an account, you agree to:

  • provide accurate, current information

  • keep your login credentials confidential

  • update your details when they change

You are responsible for all activity under your account.

9.2 Purpose of the My Account Dashboard

The dashboard allows you to:

  • view order history

  • update addresses or preferences

  • manage saved items

  • access collector resources (when applicable)

Account features may evolve over time.

9.3 Account Access & Security

You are responsible for safeguarding your password.

You agree to notify us immediately if:

  • you suspect unauthorized access

  • you detect suspicious activity

We may suspend or disable accounts for security reasons or policy violations.

9.4 Data Accuracy

You are responsible for ensuring that your:

  • shipping information

  • billing information

  • personal details

are accurate and up to date.

We are not responsible for delivery issues caused by incorrect information.

9.5 Account Termination or Suspension

We reserve the right to:

  • suspend

  • restrict

  • or permanently terminate

your account if you violate these Terms, misuse the Website, or engage in fraudulent behavior.

You may request account deletion by contacting info@seanschuster.com.

Our Website may link to third-party sites.

We are not responsible for:

  • their content

  • their policies

  • any damage or loss caused by their use

Proceed at your discretion.

11. Limitation of Liability

To the fullest extent permitted by law:

  • we are not liable for damages arising from your use of the Website

  • we are not responsible for losses due to delays, errors, or interruptions

  • our total liability for any purchase is limited to the amount you paid for the artwork

Some jurisdictions may not allow limitations; your rights may vary.

12. Governing Law

These Terms are governed by the laws of British Columbia, Canada.

Any disputes will be resolved in the courts of British Columbia.

13. Contact Information

Sean Schuster Fine Art Gallery

1223 Government Street

Victoria, BC V8W 1Y6

(250) 508-6199

info@seanschuster.com